The Family Zone Welcomes You

Helping your child and your family develop through acceptance, warmth, love and kindness.


Lactation counselling

Michelle gives very clear and concise demonstrations, and I am constantly in awe of her legendary skills at hand expression. When confronted with a more "unusual" ailment, she would search high and low for options and persevere until the issue was tackled. As a first time mum, it was a great physical and emotional relief to be able to lean on Michelle's presence and expertise.

About us

The Family Zone was established in 2005 by Yvonne Heavyside, a British-trained Lactation Consultant, Health Visitor and Community Nurse. Since Yvonne has retired, the business has been taken over by Dr. Michelle Ng.

In the UK, health visitors visit all mums and babies at home once the mum leaves hospital. The health visitor is there to offer support and advice on breast feeding, care of the postnatal mother and of the newborn and to help deal with any family issues. The health visitor monitors the physical and mental development of the baby until the baby is 5 years old.

Our goal is to provide personalised and empowering support to families as they navigate their way through the early years.

What We Do

Empowering you and your family

Family Love by a Mother and Her Two Daug
Rolling Dough
Mothers and their Baby

Postpartum Support & Lactation Counselling

Child Care, Paediatric First Aid & CPR for Domestic Helpers

Fast-Track Antenatal Courses for Busy People

Baby Basics

Little Girl in a Restaurant
Goodnight Kiss
Baby Bedroom
Drawing Together

Paediatric First Aid & CPR

Sleep Consultations

Home Safety Consultation

Domestic Helper Assessment


Our Team


Dr. Michelle Ng

MBBS BSc (Psychology) (Lond), LC (CBI), CPD (CBI)

Michelle is a British-qualified medical doctor, a certified Lactation Counsellor (LC) and certified Postpartum Doula (CPD) through Childbirth International (CBI). She is also an Accredited Practitioner with the Foundation of Infant Loss Training UK.


Michelle became a first-time mother in the summer of 2020, and it was through her own struggles with breastfeeding that she became passionate about supporting and empowering mothers in their breastfeeding journeys. She is especially interested in the relationship between breastfeeding and postpartum well-being. 

For the last decade, Michelle has been a UK educational consultant and academic tutor specialising in boarding school and medical school entrance. She also brings her experience as a mentor and is a board member of the KELY Support Group, a Hong Kong charity that aims to equip young people with the skills to support themselves and achieve their full potential. In addition to this, she is a freelance lifestyle and medical journalism writer.

Yvonne Heavyside

BA (Hons), RN, HV Dip, DN Cert, IBCLC, Further Education Teachers Certificate, NSC Trainer

Yvonne is from the UK and founded The Family Zone to provide personal-touch and professional services to her clients. She is a Health Visitor (maternal & child health specialist), UK Registered General Nurse, Community Nurse, a Hong Kong registered nurse, Lactation Consultant, Further Education Teacher and First Aid & CPR Instructor. She has over 40 years experience working in many different districts in the UK with 26 years in Hong Kong including work with the Matilda International Hospital. During her time in Hong Kong, Yvonne has also been involved in Child & Maternal Health journalism.

Yvonne is now retired and spending time with family in Canada and the UK. She is available to do virtual consultations (Zoom / Facetime etc).

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Gemma Fisk

Certified Infant & Adult Sleep Consultant

Gemma is a Certified Infant and Adult Sleep Consultant based in Hong Kong. She believes in a holistic and science based approach to help adults and our children to sleep better.

As a mother of two and the wife of a cargo pilot, she is also witness to the complications of disturbed sleep of someone who has irregular working hours and sleeping patterns. This has been a huge drive to begin the journey of a sleep coach and specialist in chronic insomnia.


Certified Infant Sleep Consultant

(The Sleep Nanny Academy - CPD Accredited)

Adult Sleep Behavioural Therapy

(The Parenting and Health Institute) - Diploma

Cognitive Behavioural Therapy for Insomnia (CBT-i) (PESI)