The Family Zone Welcomes You
Helping your child and your family develop through acceptance, warmth, love and kindness.
The Family Zone was established in 2005 by Yvonne Heavyside, a British-trained Lactation Consultant, Health Visitor and Community Nurse.
In the UK, health visitors visit all mums and babies at home once the mum leaves hospital. The health visitor is there to offer support and advice on breast feeding, care of the postnatal mother and of the newborn and to help deal with any family issues. The health visitor monitors the physical and mental development of the baby until the baby is 5 years old.
Our goal is to provide personalised and empowering support to families as they navigate their way through the early years.
What We Do
Empowering you and your family
Dr. Michelle Ng
MBBS iBSc (Psychology) Lactation Counsellor & Postpartum Doula in-training (CBI)
Michelle is from the UK. She is a British-qualified medical doctor and is currently completing her training as a lactation counsellor and postpartum doula through Childbirth International. Michelle became a first-time mother in the summer of 2020, and it was through her own struggles with breastfeeding that she became passionate about supporting and empowering mothers in their breastfeeding journeys. She is especially interested in the relationship between breastfeeding and postpartum well-being.
For the last decade, Michelle has been a UK educational consultant and academic tutor specialising in boarding school and medical school entrance. She also brings her experience as a mentor and is a board member of the KELY Support Group, a Hong Kong charity that aims to equip young people with the skills to support themselves and achieve their full potential. In addition to this, she is a freelance lifestyle and medical journalism writer.
BA (Hons), RN, HV Dip, DN Cert, IBCLC, Further Education Teachers Certificate, NSC Trainer
Yvonne is from the UK and founded The Family Zone to provide personal-touch and professional services to her clients. She is a Health Visitor (maternal & child health specialist), UK Registered General Nurse, Community Nurse, a Hong Kong registered nurse, Lactation Consultant, Further Education Teacher and First Aid & CPR Instructor. She has over 40 years experience working in many different districts in the UK with 26 years in Hong Kong including work with the Matilda International Hospital. During her time in Hong Kong, Yvonne has also been involved in Child & Maternal Health journalism.
Yvonne is now retired and spending time with family in Canada and the UK. She is available to do virtual consultations (Zoom / Facetime etc).
Certified Infant Sleep Consultant (The Sleep Nanny Academy – CPD Accredited)
Gemma works with children aged from newborn to 6 years old. She believes firmly in a holistic and gentle approach to help our children to sleep better through plenty of love, comfort and reassurance. Having experienced sleep deprivation herself as a mother, Gemma works with families with a lot of empathy.
Gemma describes helping and supporting families through such precious moments in their lives as a privilege and a huge passion of hers. She hopes to succeed in helping families understand that sleep does not need to be a ‘dreaded nightly battle’ but rather that it is the best gift we can give to ourselves as exhausted parents as well as to our children.
RN RM IBCLC
Nikki is an Australian trained Midwife and IBCLC. She has worked for many years in Hong Kong at the Matilda hospital and in 2013 joined The Family Zone as a visiting Midwife / Lactation Consultant.
For the last five years Nikki has been commuting between Hong Kong and Australia and working as a Midwife and Lactation Consultant in very busy private and public hospitals in Melbourne.
Nikki has been a Midwife for 30 years and and Lactation Consultant since 2005.